Last Updated: July 2026

Introduction

Neelpotro values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a stay with us.

Information We Collect

We collect personal information that you provide to us directly when making a booking request or contacting us. This includes:

• Full name
• Phone number
• Email address
• Address, city, and country
• Booking dates and guest count
• Valid NID or Passport copy

How We Use Your Information

We use your information for the following purposes:

• To process and confirm your resort reservations

• To communicate with you regarding your stay and food preferences

• To send booking confirmations and updates

• To improve our customer service and website experience

Data Protection and Security

We take reasonable security measures to keep your personal data safe. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact Information

If you have any questions about our Privacy Policy, please contact us:

• Phone: +8801958268891

• Email: info@neelpotro.com

• Address: Medi Bazar, Kaliakoir, Gazipur – 1750, Bangladesh